Privacy Policy
Last updated: 17 December 2024
Thank you for choosing Audventour ("we", "us", "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Audventour mobile application and related services (collectively, the "Service").
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us, such as:
Name
Email address
Payment information
User-generated content (e.g., reviews, comments)
Profile information
Communication preferences
1.2 Automatically Collected Information
When you use our Service, we may automatically collect certain information, including:
Device information (e.g., device type, operating system, unique device identifiers)
Usage data (e.g., app features used, time spent on the app, interaction with content)
Location data (with your consent)
IP address and network information
Performance data and crash reports
1.3 Cookies and Similar Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. You can control cookies through your browser settings and other tools.
2. How We Use Your Information
We use the collected information for various purposes, including:
Providing and maintaining the Service
Processing payments and transactions
Improving and personalizing user experience
Developing new products, services, and features
Sending you updates, notifications, and marketing communications
Analyzing usage patterns and trends
Responding to your inquiries and support requests
Enforcing our terms, conditions, and policies
Complying with legal obligations
3. Sharing of Your Information
We may share your information with:
Service providers and partners who assist us in operating our business and providing services to you
Payment processors and financial institutions
Analytics and search engine providers
Marketing and advertising partners
Law enforcement or other governmental officials, in response to a verified request
Other users, when you choose to share your content publicly
Third parties in connection with a business transfer, merger, or corporate restructuring
4. Your Privacy Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
The right to access your personal information
The right to rectify inaccurate information
The right to request deletion of your information ("Right to Erasure")
The right to restrict or object to processing
The right to data portability
The right to withdraw consent
To exercise these rights or manage your preferences, please contact us using the information provided at the end of this policy. You can also:
Update your account information directly within the app
Opt-out of marketing communications
Control location tracking and push notifications through your device settings
Requesting Deletion of Your Information
If you wish to request the deletion of your personal data, you may:
Use the "Delete Account" button in the account settings within the app or contact us via email.
Upon receiving your request, we will permanently delete your account and all associated data stored within our system.
Please note that any backup or archived copies of your data will be deleted in accordance with our data retention policy after a deletion request.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We will take appropriate measures to protect your personal information in accordance with this Privacy Policy and applicable laws.
7. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.
8. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Any backups or archived copies are subject to our data retention policy and will be deleted following a deletion request.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
86-90 Paul Street,
London, England,
EC2A 4NE
Email: contact@audventour.com
11. Additional Information
The information contained in the Service is intended for general information purposes only. Audventour has made all reasonable efforts to ensure that the information is accurate at the time of inclusion; however, there may be inaccuracies and occasional errors for which Audventour shall not be held liable and apologizes.
Audventour makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability concerning the Service or the information contained on the Service for any purpose. Any reliance you place on such information is strictly at your own risk.
Audventour reserves the right at any time and without notice to enhance, modify, alter, suspend, or permanently discontinue all or any part of the Service and to restrict or prohibit access to it.
By using the Audventour app, you agree to the collection and use of information in accordance with this Privacy Policy.